RuneRebels

General => Tech Support => Started by: inn0ut on February 22, 2013, 01:20:10 am

Title: Still can't play?
Post by: inn0ut on February 22, 2013, 01:20:10 am

So my last thread got locked for some reason, but the server doesn't seem to accept my username and password?
I know for a fact that I have typed them correctly, as I have already logged in to this forum multiple times. Every time I log in to the client or the browser version, however, it shows me the screen asking me to register. What? :-\

Title: Re: Still can't play?
Post by: DesertRain on February 22, 2013, 08:05:01 am

Does your pw have any symbols in it?  If it does, then change it.  I found that we can have symbols in our pw for the site, but not the game.  Otherwise, it'll take staff to figure out why your registration isn't showing up.

Title: Re: Still can't play?
Post by: inn0ut on February 22, 2013, 11:04:11 pm

Tried both ways and the same problem occurred. Any particular way I should contact staff about this issue?

Title: Re: Still can't play?
Post by: DesertRain on February 23, 2013, 12:07:31 am

At the top there is a link: Staff List.  I'm not sure which one you should choose, but hopefully they will see your post and get back to ya.

Title: Re: Still can't play?
Post by: Voltimolt on February 23, 2013, 12:36:54 am

Weird, your account doesn't exist in the server.

I'd contact an admin to resolve this.

Title: Re: Still can't play?
Post by: In n 0ut on February 24, 2013, 06:52:36 pm

Well, just made a new account anyways and I am able to log in to it. Maybe it had issues with the leading lowercase?